Access & Assessment Center

For non-crisis situations, the Access and Assessment Center serves as the central point of contact for adults for the KernBHRS System of Care. Once a person comes in, our staff will conduct an assessment to determine your specific needs and connect you to the best treatment provider as well as any needed community resources.

Routine screenings and assessments for minors are not provided at Mary K. Shell Mental Health Center. For information about how to access non-emergency mental health services for minors, call the Crisis Hotline at 1 (800) 991-5272.

The Access & Assessment Center is open from 8:00 a.m. to 5:00 p.m., at the Mary K. Shell Mental Health Center. For more information, call (661) 868-8123.

Substance Use Access Line

If you need substance use services, get started by calling the 24-hour Substance Use Disorder Access Line, 1 (866) 266-4898. Staff will assess your individual needs and connect you to one of our providers as well as other local resources.

Beneficiary/Member Handbooks

Mental Health Beneficiary Handbook

• Mental Health Beneficiary Handbook (English/Inglés - Braille available upon request)
• Mental Health Beneficiary Handbook (English/Inglés - Large Print/Letra Grande)
• Mental Health Beneficiary Handbook (Spanish/Español - Braille disponible a pedido)
• Mental Health Beneficiary Handbook (Spanish/Español - Large Print/Letra Grande)
• Mental Health Beneficiary Handbook (Audio - English)
• Mental Health Beneficiary Handbook (Audio - Spanish/Versión de Audio)

Paper formats of these documents are available without charge upon request. Please call 1 (800) 991-5272 to request copies. Requests will be processed within (five) business days.

DMC-ODS Member Handbook/Manual para Beneficiario de DMC-ODS

• DMC-ODS Member Handbook (English/Inglés - Braille available upon request)
• DMC-ODS Member Handbook (English/Inglés - Large Print/Letra Grande)
• DMC-ODS Member Handbook (Spanish/Español - Braille disponible a pedido)
• DMC-ODS Member Handbook (Spanish/Español - Large Print/Letra Grande)
• DMC-ODS Member Handbook Audio - (English)
• DMC-ODS Member Handbook Audio - (Spanish/Versión de Audio)

Paper formats of these documents are available without charge upon request. Please call 1 (866) 266-4898 to request copies. Requests will be processed within (five) business days.

Kern Provider Directories